Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best shopping experience. Below is our shipping policy, which includes shipping fees, delivery times, and other important information.

1. Shipping Fees

We offer various shipping methods, and the cost is based on the shipping method, order amount, and delivery address. The exact shipping cost will be shown on the checkout page, and you can select the most suitable shipping method before completing your purchase.

  • Domestic Shipping (within the USA):

    • Standard Shipping: $X (Estimated delivery time: 7-12 business days)
  • International Shipping:

    • International Standard Shipping: $X (Estimated delivery time: 7-21 business days, depending on the destination)

2. Processing Time

  • All orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays). We strive to process your order as quickly as possible.
  • If your order contains multiple items, some products may ship separately, and we will provide tracking information for each shipment.

3. Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can use this number to track the status of your package on the carrier's website.

4. Shipping Address

  • Orders can only be shipped to valid addresses. Please make sure the shipping address you provide is correct to avoid any delivery issues.
  • We do not currently ship to P.O. Box addresses. Please provide a valid street address.

5. Shipping Issues

If you encounter any issues during shipping, such as a lost or damaged package, please contact our customer service team (email: xpu003@outlook.com]), and we will assist you promptly.

6. Customs and Duties (for International Orders)

For international orders, customs fees and duties may be applied based on the destination country's regulations. All related fees are the responsibility of the customer. Please check the import policies of your country before placing your order.

7. Uncontrollable Factors

Delays may occur during shipping due to factors such as weather, holidays, or high demand. While we cannot control these factors, we will do our best to ensure your order arrives on time.

8. Returns and Refunds

If you are not satisfied with your items or experience any issues, please refer to our [Returns Policy] page for detailed information about returns and refunds.